How is a transaction voided according to standard procedures?

Voiding a transaction is a process designed to reverse an error or stop a transaction before it fully settles. The correct method typically involves straightforward and efficient actions that can be executed through the payment terminal interface.

Pressing the void button and selecting options on the display is the most common procedure for voiding a transaction. This action directly communicates with the payment processing system to cancel the transaction while it remains in a pending state, ensuring that no funds are finally transferred or charged. This process not only serves to maintain accuracy in financial records but also protects both the merchant and the customer from potential errors that would arise if the transaction were to proceed.

In contrast, other methods, such as calling customer support or submitting a manual form, are less efficient and often pertain to different situations, such as seeking assistance with a transaction that cannot be voided through standard procedures. Entering a special code into the terminal may be relevant in certain systems for specific operations but is not the standard way to void transactions in a typical point-of-sale environment.