The fraud-sales-ratio compares what two figures?

The fraud-sales ratio is a key metric used to assess the level of fraud in relation to the sales volume within a business or financial context. This ratio specifically compares the total fraudulent sales volume to the total interchange sales volume.

By analyzing this ratio, organizations can gain insights into how much of their sales are affected by fraudulent activities. A higher ratio indicates a greater prevalence of fraud in relation to overall sales, which can inform risk management strategies and operational adjustments. This comparison is critical for organizations in the electronic transactions space as it helps them identify trends in fraudulent activity and take preventive measures to protect their revenue and customer trust.

Other options provided do not align with the specific function of the fraud-sales ratio. For instance, comparing total fraudulent transactions to total sales transactions might not accurately reflect the impact of fraud on revenue. Similarly, analyzing total profits to expenses or customer complaints to transactions serves different purposes and does not relate to the specific measurement of fraud within sales transactions.