What describes the transaction initiated by a cardholder within cardholder terms?

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Prepare for the Certified Compensation Professional (CCP) Electronic Transactions Association (ETA) Exam with flashcards and multiple choice questions. Each question includes hints and explanations to enhance your understanding. Get ready for your CCP exam today!

The transaction initiated by a cardholder that fits within cardholder terms is best described as a chargeback. Chargebacks occur when a cardholder disputes a transaction, often as a result of unauthorized use, fraud, or dissatisfaction with the goods or services received.

When a customer feels that a charge should not have occurred, they can request a chargeback from their issuing bank. This process involves the bank reviewing the transaction and deciding whether to reverse the charge, which typically protects the cardholder from being held liable for fraudulent transactions or services that did not meet expectations.

Understanding the concept of chargebacks is crucial in the context of payment transactions, as they are a significant aspect of dispute resolution in card transactions, ensuring consumer protection and maintaining trust in card payment systems.

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