What is contained in a lodging merchant's folio?

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Prepare for the Certified Compensation Professional (CCP) Electronic Transactions Association (ETA) Exam with flashcards and multiple choice questions. Each question includes hints and explanations to enhance your understanding. Get ready for your CCP exam today!

A lodging merchant's folio is primarily a detailed record of a guest's stay, which includes essential information such as check-in and check-out dates. This document serves as a comprehensive summary of the guest's account, encompassing not only the periods of stay but also itemized charges for accommodations and services utilized during that time.

Including check-in and check-out information in the folio is vital for maintaining a clear transactional record, which can be useful for both the guest's reference and the hotel's administrative purposes. It provides clarity on the duration of the stay and enables proper billing and processing of payments. The folio ultimately acts as the central document for managing guest stays effectively, ensuring that all aspects of the lodging experience are accounted for systematically.

Other aspects, like payment methods or promotional offers, while important in the overall context of guest services, do not form the core of what a folio is designed to capture. Thus, the focus remains on the primary facts surrounding the guest's stay, which justifies why check-in and check-out information is a primary component of a lodging merchant's folio.

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