What is the function of the Excessive Chargeback Program?

The function of the Excessive Chargeback Program is primarily focused on monitoring and providing alerts regarding high volumes of chargebacks. This program is designed to help identify merchants or entities that are experiencing an unusually high number of chargebacks, which can indicate potential issues with payment processing, customer satisfaction, or business practices. By monitoring these chargebacks, the program aims to encourage merchants to take corrective actions to reduce their chargeback rates and maintain healthier transaction practices. Alerts generated by this program can serve as a prompt for further investigation and improvement in transaction handling, ultimately supporting long-term business sustainability.

In contrast, the other options do not align with the purpose of the Excessive Chargeback Program. The program does not reward low chargeback rates; instead, it focuses on addressing and managing high rates. It also does not aim to eliminate all chargebacks entirely, as some level of chargebacks is inevitable in any payment system. Additionally, the notion of allowing unlimited chargebacks contradicts the program's goal of safeguarding against excessive chargebacks and fostering responsible transaction practices.