Which of the following is a requirement for goods and services disputes?

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Prepare for the Certified Compensation Professional (CCP) Electronic Transactions Association (ETA) Exam with flashcards and multiple choice questions. Each question includes hints and explanations to enhance your understanding. Get ready for your CCP exam today!

The requirement that the cardholder must have attempted to correct the issue in good faith is vital in the context of goods and services disputes. This condition illustrates the expectation that before raising a formal dispute, the consumer should make reasonable efforts to resolve the matter directly with the merchant. By doing so, it encourages communication and problem-solving at the source of the issue, which can lead to a resolution without the need for more formal dispute processes.

Such a requirement helps ensure that disputes are only escalated when necessary and promotes fair practices between consumers and merchants. This way, the cardholder is encouraged to act responsibly and respectfully, which ultimately fosters better business relationships and customer service experiences.

The other options, while they relate to the context of disputes, do not represent general requirements across credit card processing guidelines or industry standards in the same way. Focusing on the prerequisite of good faith communication highlights the importance of trying to find a resolution prior to entering into a dispute process, which is foundational in fostering ethical transaction practices.

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