Who is considered a Decision Maker in a business context?

In a business context, a Decision Maker is typically someone with the authority to make significant choices that affect the direction and operation of the organization. This individual often has the power to allocate resources, define strategy, and make financial commitments, which are essential functions for driving business outcomes. Specifically, the owner or manager fulfills this role as they are tasked with overseeing operations and implementing policies that align with the company's objectives.

The other roles mentioned, while important to the functioning of the business, do not hold the same level of authority. A junior employee, for instance, may perform specific tasks but does not have the discretion to make impactful decisions for the organization. Similarly, while the individual handling customer inquiries plays a critical role in interacting with clients, they typically do not have the authority to make broader business decisions. An accountant, on the other hand, manages financial records, which is crucial for tracking a company's financial health but does not generally involve making strategic decisions that influence the organization's mission and vision.

Thus, the individual who is authorized to make decisions is clearly the owner or manager, as they are the ones who shape the trajectory of the business and possess the necessary authority to steer its operations effectively.